Is Google's LaMDA sentient, and if so would it like a job?

Written By Mathew Patterson•March 17, 2023
Is Google's LaMDA sentient, and if so would it like a job?

This post is part of The Supportive, Mathew Patterson’s column for customer service professionals. Learn what The Supportive is, or browse through all of the posts from this series.

A Google engineer has been put on leave, ostensibly for breaching confidentiality policies. He claims to have worked with a sentient AI though professionals in the field are dubious. Whether or not this bot has truly experienced feelings (spoiler: nope) it does raise some interesting questions.

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Mathew Patterson
Mathew Patterson

After running a support team for years, Mat joined the marketing team at Help Scout, where we make excellent customer service achievable for companies of all sizes. Connect with him on Twitter and LinkedIn.